1. How do you ship your orders?
The shipping courier will depend on where the order will sent to. We will be using a variety of couriers namely Federal Express, DHL, EMS, LBC and more.
2. Where do you ship your items to?
We can ship almost anywhere in the world via different couriers such as Federal Express, DHL, EMS and more.
3. What are your shipping rates?
Shipping rates carry depending on the number of items as well as the shipping location. You can view the shipping cost when you view your Shopping Bag.
4. How long will it take for my order to arrive?
Your order will arrive depending on your shipping location and the items you ordered. Ordinarily, orders will arrive between 3 to 14 days.
5. How do I track my order?
We will be providing you with a tracking number once your order is shipped. You can use this number to track your order via the courier's website.
6. Can I send my item as a gift?
Yes, you can send your item as a gift, just indicate this in our Special Instructions section during the Check Out process.
7. Free shipping?
From time to time, Shop Tilda will run free shipping promotions. Please note that free shipping promotions will be applied to your order on the payment page.